Joacim Melin wrote to All <=-
Then my left back brake jammed up on my way home, doing 140KM/h on the highway. Had to drive really slowly to my house, jack up the car and
rip out the old break caliper, drive and get a new one and change it tonight. Then I recorded an 1,5 hour podcast.
I'm taking over my wife's 2014 Subaru Crosstrek, as I bought her a
new car. While I love my Prius' gas mileage, it'll need new batteries
and brakes eventually, and I'm not driving enough to make the MPG a
factor.
The Crosstrek has great AWD and I'm looking forward to having a snow
and trail-capable car.
Anyways, my wife needed new brakes - as soon as they started
squealing I brought it in. Did everything without meeting them, as my
wife was driving it. Got a telephone "estimate", which was my first
mistake.
Needed all 4 rotors replaced - which I seriously doubted. I've
*never* had to replace the rear rotors, especially on a highway car
that's never run off the pads.
He quoted me the price for 1 rotor, not two, so the telephone
estimate was off by a significant amount.
OK, so I swallow my annoyance to get my wife her car back and her
brakes done.
She pays the bill and it's 300 more than we had discussed (after
correcting the price for the rotors).
"Oh, the computer does that some times - doesn't take the discount.
Happens all the time. Come in, and we'll credit your card."
I found another shop and did the 120K service, this shop I really
like. They informed me that the front pads are on upside down, and
the part that makes noise when your pad wears down wouldn't squeak
when it was supposed to.
I'm going to go in and watch them fix it, or have them pay me in cash
up front to go somewhere else.
I've already posted on Yelp and contacted the Better Business Bureau,
this will be a lot of fun. :)
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