Quoting Ed Vance to Nancy Backus on 10-18-18 10:26 <=-
10-17-18 20:58 NANCY BACKUS wrote to MICHAEL LOO about Re: 429
trading stamps + Howdy! Nancy,
I'm hoping to get this packet out tomorrow when we go over to Edith's
for the next bbs training session... and not sure when my next chance
at sending anything will be... Today, we abruptly lost our internet
service, and when I called to find out what gave, discovered that
someone has apparently stolen our phone number, and it has been ported
to some unknown company for some perfect stranger.... and that the
porting is already a done deal... We got absolutely no warning that it
was in process, nothing asking for confirmation that we had in fact
intended to port our number to another company... either by phone,
email or letter.... We are both quietly sizzling about it....
Apparently the only notice we'll get is when we get the bill from the
new company as to who it is now... but that might not even happen since
it might be (probably is) going to the person that stole our number....
Dunno if I'll even have my landline as of tomorrow....
If You haven't done this already
Use someone else's telephone to call Your Telephone Company Customer Service Department to report the unauthorized change.
THEY CAN help You get the phone number back.
Years ago I saw a sign in a store about filling out a coupon ----
I think it was something about showing support for some cause by
writing Your Name, Address, Telephone Number, etc.
I read the fine print on the back of the coupon and it said something about YOU AUTHORIZE (Their Fine Print - My LARGE PRINT)
Changing Your Telephone Service to THEIR TELEPHONE COMPANY.
I didn't put the coupon in their Box, I tore it up and threw it away.
It may had been a nice cause to support but I ain't completely
ignorant, some parts are missing.
NANCY BACKUS wrote to ED VANCE <=-
If You haven't done this already
Use someone else's telephone to call Your Telephone Company Customer Service Department to report the unauthorized change.
THEY CAN help You get the phone number back.
By the time I wrote the above, I had already called the customer
service department... for whatever reason, I still have outgoing service... Customer service is how I found out that our number was
being ported elsewhere... up to then, we thought it was some billing error....
Still don't have our DSL working through them, and if anyone tries to
call us, they get sent to voice mail immediately (but WE never ever set
up voicemail or even the answer box that is part of our phones)...
should be a red flag to anyone that knows us, although some who should have known better have blithely left a message... ;0
However, since we do still have outgoing service, I can access telnet through our dialup ISP service... so I'm not as cut off as I was afraid I'd be.... :)
And, the next morning, having been dropped unceremoniously from being
on hold (apparently when Customer Service shut down for the night), and calling Customer service again, I got a very helpful agent (Mary) who
is working now on getting our phone number back and our full service restored.... I don't know how long I'll still be able to dial out, but I'm using that as long as I can... Mary's got my cell number and she's keeping us in the loop.... Now the guess is that the phone number was entered incorrectly when the porting order came in, or something like that... :)
Years ago I saw a sign in a store about filling out a coupon ----
I think it was something about showing support for some cause by
writing Your Name, Address, Telephone Number, etc.
I read the fine print on the back of the coupon and it said something about YOU AUTHORIZE (Their Fine Print - My LARGE PRINT)
Changing Your Telephone Service to THEIR TELEPHONE COMPANY.
That's tricky.....
Quoting Dave Drum to Nancy Backus on 10-20-18 06:11 <=-
Still don't have our DSL working through them, and if anyone tries to
call us, they get sent to voice mail immediately (but WE never ever set
up voicemail or even the answer box that is part of our phones)...
should be a red flag to anyone that knows us, although some who should have known better have blithely left a message... ;0
However, since we do still have outgoing service, I can access telnet through our dialup ISP service... so I'm not as cut off as I was afraid I'd be.... :)
Anyway after I got the mess straightened out I had my account set up
so that any change in service (including cancellation) required an identifier and password to make it happen. I got more than one call
from Ma Bell's CSRs asking if I really wanted to switch to (insert
thief here) and asking for the passcode and identifier. Saved lots of hassles.
I read the fine print on the back of the coupon and it said something
about YOU AUTHORIZE (Their Fine Print - My LARGE PRINT)
Changing Your Telephone Service to THEIR TELEPHONE COMPANY.
That's tricky.....
That was a common technique "back in the day". And the unscrupulous
made wads of feeelthy lucre from it.
Quoting Nancy Backus to Dave Drum <=-
the company that had stolen our phone was T-Mobile and that
they've been doing that to a number of people recently
I read the fine print on the back of the coupon and it said
something about YOU AUTHORIZE (Their Fine Print - My LARGE
PRINT) Changing Your Telephone Service to THEIR TELEPHONE
COMPANY.
That was a common technique "back in the day". And the unscrupulous
made wads of feeelthy lucre from it.
Quoting Jim Weller to Nancy Backus on 10-24-18 22:06 <=-
I read the fine print on the back of the coupon and it said
something about YOU AUTHORIZE (Their Fine Print - My LARGE
PRINT) Changing Your Telephone Service to THEIR TELEPHONE
COMPANY.
That was a common technique "back in the day". And the unscrupulous
made wads of feeelthy lucre from it.
Phone slamming just doesn't happen in Canada. The CRTC (Canadian Radio-Television and Telecommunications Commission) has too much
clout and the power to lay down some very stiff penalties. They can
cancel an operating licence entirely and put a company completely
out of business as well as levy huge fines.
the company that had stolen our phone was T-Mobile and that
they've been doing that to a number of people recently
Sysop: | sneaky |
---|---|
Location: | Ashburton,NZ |
Users: | 31 |
Nodes: | 8 (0 / 8) |
Uptime: | 156:32:30 |
Calls: | 2,074 |
Files: | 11,137 |
Messages: | 946,986 |